| Requests
For Demo Presentations, Technical Training
& Production Setup |
| For
a live demo presentation and/or support with
equipment setup please contact: |
Ashie
Shahenool Hirji at: |
ashie.s@asitainformatica.com
or
ashie@heartinaction.com |
| |
If
you’ve been invited to attend a live
demo, or have been scheduled to receive
training or support in setting up your communications
equipment, please follow the directions
below to access the platform. |
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| Accessing
A Demo Presentation |
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| Requirements
for viewing & participating |
| Adobe’s
Connect Pro application is cross-platform
compatible and works with PC, Mac and Linux
machines.
To participate
in the demo, you will need a mic (or headset
w/ built-in mic) and a webcam. It is also
recommended you have a cabled (not wireless),
high-speed Internet connection (168+ Kbps).
Before entering a demo presentation, please
close all other communication programs such
as MSN, Skype, or any other software that
uses your webcam/headset on your computer.
|
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| If
you do not have Host Level access, you may
enter as a Guest. As long as a
Host is in the room to let you in, you will
not need a username and password to enter.
Please enter your name and location,
click on the button to “Enter
Room”, then wait for a few
moments to be accepted into the room by
the Host that will be presenting, supporting
or training you.
If
you have Host Level access, click the option
to "Enter with your login and
password", type them in, and
then click the "Enter Room"
button to enter the room.
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| Room
Features & Functions |
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Once
you have entered the room, you will see
a number of Pods (boxes/windows) open, including
an Attendee List, a Chat pod, and a Camera
and Voice (or Videoconference) pod. |
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Below
are two screenshots (reduced size of originals)
of the “Camera and Voice” pod
that you will see once you have entered
the conference room: |
 
Image
1 |
Image
2 |
(Accessing
the Video pod) |
(Turn
On/Off your Mic) |
|
While
in the room, your Host(s) can help guide
you on how to access and use the “Camera
and Voice” (or Videoconferencing)
features of the room for the first time.
Image
1: Clicking on the Camera
icon (indicated by the red arrow in the
bottom-left corner of Image 1) will allow
the Presenter/panelist to enter the videoconference
pod. (Note: a box will appear asking you
to “Allow” web-camera access.
Click “OK” to allow.)
Image
2: This graphic shows your
video image once you have entered the videoconferencing
(Camera and Voice) pod. The red arrows in
this graphic show the Stop and Pause buttons.
Clicking on the camera icon again will "Pause"
or "Freeze-frame" your video feed.
Clicking on the square “Stop”
button will remove your video feed from
the videoconference pod/screen, but you
will still remain within the room and can
still Text Chat with other attendees.
|
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| Audio/Mic
Functions : |
|
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Audio
controls for your microphone can be found
at the very bottom-left corner of the room.The
red arrows in this graphic show the Talk
button and the "Hands-Free"
mode or “Lock”
button/icon which is just to the right of
the Talk button. Both of these button can
turn your mic on and off allowing you to
speak with others in the room. Note:
The “Hands-Free” button turns
on your mic on when you wish to speak and
keeps it turned on, and also allows you
to turn if off (or mute your mic) when you
are not speaking. The "Talk" button
works like a 2-way radio, you must click
on it and hold it on. When you let go, your
mic is muted. |
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| Note: |
- If you exit the Camera and Voice pod/screen,
you can always enter the screen again later
to speak and be seen again.
Simply click on the Camera icon (bottom-left
corner) of the Camera pod to enter again.
- You will also see a Text Chat pod/area within
the room which you can use to communicate
when you are not in the Videoconference screen. |
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| Webcam
and Mic Settings/Setup |
When
you first enter the Camera & Voice (Videoconference)
pod or screen, your webcam and your mic/audio
may not necessarily work right away. If
this is the case, you can check Settings
to enable your mic and webcam. |
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(If
you've entered the Video pod, but your image
and/or audio is not functioning ...) |
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| Mic/Audio
Settings For PC users |
1
- Place your mouse anywhere within the "Camera
and Voice" pod and then Right-Click
2 - A “Settings”
box will appear. Click on the mic (audio)
icon at the bottom.
3 - You will now see a drop-down menu with
a list of options. Choose the correct item
for your mic device. Also be sure to click
on “Reduce Echo”
and use the slider-bar to adjust your mic
volume to between 50-75%. |
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| Mic/Audio
Settings For Mac users |
1
- Place your cursor/mouse anywhere within
the "Camera and Voice" pod and
then CNTRL–Click
2 - A “Settings”
box will appear. Click on the audio icon
at the bottom.
3 - You will now see a drop-down menu with
a list of options. Choose the correct item
for your mic device. Also be sure to click
on “Reduce Echo”
and use the slider-bar to adjust your mic
volume to between 50-75%. |
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| Webcam/Video
Settings |
To
adjust your webcam options, same process:
enter the “Settings”
area and then click on the Camera icon at
the bottom. In the drop-down menu for webcam
devices, choose the webcam option/device
that is connected to your computer. Mac
users with built-in webcams should choose
the “USB webcam” option. Note:
if your video does not display right away,
please log out of the Videoconference pod
(not the room, just the pod), and then re-enter
to see if this activates your webcam. Remember
to click Allow. If this doesn’t work,
you may also need to log out of the room
and back in, or even try rebooting your
computer. |
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| Other
Room Features & Functions |
Your
Demo/Presentation Hosts will show you many
other features and functions of the application,
but this will get you started with accessing
and setting up your devices to be able to
communicate while in the room. Feel free
to take notes and ask questions of your
Hosts during the demo or training presentation.
We thank
you for your interest and taking the time
to explore and discover how Asita’s
live & interactive video application
can fit within your organization to enhance
your ability to meet, work, communicate
and collaborate with others locally or around
the world … easily, securely, efficiently,
quickly, productively and effortlessly.
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| Notes,
Tips & Recommendations For Meetings &/or
Events |
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Direct
Cabled Internet Connection: as
noted earlier, although a wireless ISP connection
will work – we highly recommend the
use of a direct cabled (Ethernet) connection
in order to reduce any potential for latency
or delay that you may experience during
the event if using wireless. (eg. –
connect your computer or laptop directly
to your modem with the thick blue (or grey/tan)
Internet cable.) |
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Close
Other Communication Programs: before
entering a demo presentation, please close
all other communication programs such as
Skype, MSN, iChat, or any other software
that uses your webcam/headset on your computer.
This will ensure another program isn’t
trying to use your equipment by default
and thus restricting access or proper functioning
during a meeting or event. |
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PowerPoint
Presentations: if you have presentations
that are required during a meeting or a
virtual web event, please send all PowerPoints
that will be needed to Ashie and/or Asita
Support 2 days prior to the event for upload
to the server. |
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Lost
Connections: if you happen to lose
your connection during the meeting or event,
simply log out of the room or close the
application and then log back in again. |
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Lag
Time/Latency: please allow for
potential lag/latency issues. At times,
there may be a delay of up to 4 or 5 seconds
depending on your Internet connection. When
this happens, allow a person to finish speaking,
and then wait for a couple of seconds before
responding. Likewise, when you are finished
speaking, allow a few seconds for them to
hear what you said so that they may then
respond. |
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Echo
or Feedback Issues: depending on
some people’s equipment and audio
devices, at times there may be echoing or
feedback issues. When this situation occurs,
we recommend that everyone who has entered
the videoconference screen/pod mute their
microphones, except for the person speaking.
When that person finishes speaking, they
will mute and then the next person will
turn on their mic to speak. This will prevent
any audio from looping back from a person’s
speakers into their mic and causing disruptions
while someone else is speaking. Another
option is to use a headset with built-in
microphone so there is no potential from
your side of causing a loop-back effect
of the audio. |
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Please
be available at least 1 hour prior to the
start of the meeting or event to test your
Internet connection and to ensure proper
setup of your devices/equipment before the
event. |
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ENJOY
THE MEETING SESSION &/OR EVENT |
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| About
Asita Informatica & Heart In Action Enterprises |
At
Asita Informatica, Heart In Action Enterprises
and Absolute ID, we understand
that security will play a major role in
the future of Internet-based communications
within the New Media and ICT sectors, and
for end users in general. Asita Informatica
Inc., together with participating technology
leaders, is integrating security solutions
and working collectively to pioneer and
launch the next generation of “secured
multimedia communications” globally. |
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A
GEM Of An Idea is Provided and Supported
by Asita Informatica Inc.
Heart In Action Enterprises and Absolute
ID.
“Interactive
Video with Performance & Security that
is Cost Effective & Data Centric” |
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For
more information, please visit us at: |
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